COVID-19 and in-person appointments

As an essential service, physiotherapy remains open for business through the COVID-19 pandemic. 

Actions required to keep us all safe include: 

VACCINATIONS. Katie has an autoimmune disease and thanks you for letting her know if you are not vaccinated.
She will be able to contact you with alternatives to face-to-face therapies in the clinic environment.  
Katie has had her COVID-19 vaccinations. 

MASKS: Wearing your own, well-fitting face mask for the entire duration of your appointment
HAND-WASHING / SANITISING: on entry to the waiting area
CHECKING IN / ATTENDANCE LOG: on entry to Northcote Northside Boulders
HYGIENE: Katie will clean all equipment between clients - thank you for your patience

If you have any of the following symptoms,


Upper respiratory tract symptoms
Gastrointestinal upset

So how does online physio work?

Physios are able to thoroughly assess, diagnose and help YOU to treat your own musculoskeletal issue/s via telehealth. This is through:

        -     Asking questions 
        -     Guiding a movement & touch-based assessment 
        -      Putting this information together to arrive at a diagnosis - this is called 'clinical reasoning'.
        -      Providing a tailored exercise program through PhysiApp / similar platform

You will receive an email with your PhysiTrack Telehealth appointment link at the time of your scheduled telehealth appointment. 
What you will need for your Telehealth appointment: 

- A stable internet connection
- A webcam-enabled device that you can use hands-free
- A well-lit, quiet environment
- Comfortable clothing that lets Katie see your affected body part.
If unsure, please feel free to email prior to your appointment

Am I missing out by going online?

Strong research suggests that online musculoskeletal physio consults can provide comparable, or even better outcomes in terms of patient satisfaction and diagnostic accuracy, especially when performed with an experienced clinician. So therefore, the answer is a resounding, No! In fact, it places YOU in the driver's seat even more, with an expert to guide you along the way. This is PRIME TIME to get that rehab in! 


Strong research suggests online physio is a great way to go for many musculoskeletal issues.

If your condition can't be treated online and we can't continue with the consult after the first step, you'll get a full refund and I'll refer you to someone who can help as soon as possible!